Who We Are At Picnic, we’re reinventing the way employees experience lunch at work. By partnering with top local restaurants and batching hundreds of orders, we make it easy for companies to offer high-quality, individually packed meals, without fees or tips. Our mission is to create a seamless, affordable, and joyful lunch experience that benefits both employees and employers. About the Role We’re hiring a City Operations Associate to support Picnic’s expansion. This is a dynamic and hands‑on role ideal for someone early in their career who loves logistics and metrics. If you’re ready to dive in and build the foundational skills for a career in supply chain and operations, this is your chance! Schedule This position follows a Wednesday–Sunday schedule. Working on weekends is a core and non‑negotiable part of the role. Monday is your day off. What You’ll Do Be the Data Dynamo: You’ll be the guardian of our operational data, ensuring it’s clean, accurate, and actionable. Master Quality Assurance: Run essential quality checks and data audits, proactively spotting issues and maintaining operational efficiency. Solve Real‑World Roadblocks: Act as the problem solver for complex, process‑driven requests, managing critical tasks such as payment processing issues and regulatory applications. System Trainer & Supporter: Become an expert on our internal systems and tools, training new users and providing support via phone and email. Embrace the Start‑up Hustle: Work on diverse Business Operations projects, gaining exposure to different facets of a fast‑growing tech company. What We’re Looking For Drive real impact: Build the operational engine behind a fast‑growing startup redefining how work gets done. Own your city: Take full ownership of your city’s performance and see the direct results of your ideas and execution each day. Work with purpose: Join a mission‑driven team focused on improving workplace experience for thousands of people. Grow with us: Experience personal and professional growth as we scale and tackle new challenges together. Education: A relevant degree or college diploma (e.g., Business, Logistics, Operations) is a plus, but we value critical thinking and high aptitude for learning above all else. Why Join Us Drive real impact: Build the operational engine behind a fast‑growing startup. Own your city: See direct results of your ideas every day. Work with purpose: Join a mission‑driven team improving workplace experience. Grow with us: Experience growth as we scale together. What Else You Need To Know This role is based in our Bogotá office. All office‑based teams work onsite, five days a week. Ready to join us as we serve those who serve others? #J-18808-Ljbffr