Overview Location: Cali (with ability to support U.S.-based projects) Role Mission: Oversee daily service assurance and operational performance of Celerity’s fiber backbone and managed WiFi services, ensuring SLA compliance and network stability. Responsibilities Lead Service Desk (L1), NOC (L2) and Field Operations (L3) Ensure SLA compliance and service KPIs Manage incident, problem and change processes Oversee network monitoring and performance optimization Coordinate vendor and property-level technical alignment Required Qualifications Bachelor’s degree in Engineering, Telecommunications or related field 8+ years of telecom/network operations experience Experience in NOC environments and monitoring platforms Strong expertise in fiber backbone, GPON and managed WiFi ecosystems Proven leadership managing cross-functional teams Language Requirements English: C1 Mandatory (Professional/Fluent). #J-18808-Ljbffr
Leader Operation Engineer - Onsite - Cali Colombia - Full Bilingual
CELERITY FIBER
sur, sur
Publicado hace 21 días
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