Purpose Directing assigned operations ensuring a high level of operational/cost efficiency, management control and customer service. Ensuring significant risk, inherent in assigned operating units is identified, analyzed, understood, and controlled. Maintain key controls at acceptable levels. Driving a performance culture in GBM through effective people management practices. Measurement of performance through effective metrics and viewpoint results. Management of workflows through capacity management and load balancing. Identify, analyze, and address underperformance at all levels by executing remediation plans. Accountabilities Manage and develop subordinate staff to ensure efficient operations, attainment of objectives, and a high calibre of employee. Ensure a high degree of operational efficiency, processing accuracy, and conformity to Bank regulations by: Developing, negotiating, and executing business objectives to improve operational efficiency or customer. Identifying and implementing opportunities for improvements in productivity, control, cost effectiveness, and user/customer relations. Developing/maintaining an effective, economical organization structure. Adhering to an effective Management Control Program and escalation matrix. Managing resolution of operational problems ensuring appropriate action is taken to prevent recurrence. Staying abreast of industry and/or internal initiatives and changes to forecast the impact upon assigned units. Development and execution of strategies, communications, and implementation of change. Providing or participating in training sessions and seminars. Consulting on the preparation of associated manuals, guides, and procedures. Consulting on daily issues/changes in retail and trading products as they impact Securities Clearing. Understand products and product offerings at Scotiabank. Understand securities markets, security types and industry standards for custody. Reporting Relationships Primary Manager: Senior Manager – Securities Settlements Director, Security Settlements (Canada) & Initiatives. Dimensions Reputational Risk potential: High. Compliance and Regulatory Risk: High. Ability to manage in a rapidly changing environment regarding policies, procedures, automated systems and client needs. Expert knowledge of domestic and foreign Securities Industry conventions and regulatory requirements. Expert knowledge of Securities Operations’ processes, systems, and controls in multiple geographic locations. Good knowledge of policies and procedures in other areas of the Bank. Extensive knowledge of regulations associated with the securities Industry and products globally. Ability to effectively delegate. Quick response to situations requiring Management involvement/decisions. Adaptability to constant changes, tight deadlines, limited guidance, and ambiguous scenarios occurring within Securities Clearing and the ability to effectively create and manage change. Sound judgement and strong analytical skills to assess business requirements and make decisions and recommendations in the absence of documented procedures or specific guidelines. Strong knowledge of Project Management methodologies both waterfall and agile. Extensive knowledge of systems employed by Securities Operations globally including Broadridge (ADP), GLOSS, ICi-Impact, ION MMI and ANVIL, Canadian Depository for Securities (CDS), Depository Trust Company (DTCC), Paramax – Arrow and applications of various Central Securities Depositories and Global Custodians (Clearstream, Euroclear, Bank of New York Mellon, BNP Paribas, Deutsche Bank, HSBC, JPM, Itau Unibanco, LCH/Eurex Bonds, etc.). Strong communication skills both written and verbal to deal with senior management of Bank subsidiaries, service providers, and Depositories / Global Custodians – Settlement Agents. Strong general management skills that include leadership, coaching, team building, decision making, prioritization, and human relation skills to manage a high degree of change and motivate/direct sophisticated human resources while employing conflict resolution skills. Analytical thinking: due to the nature of operations the incumbent must adapt his/her knowledge and experience to resolve unprecedented problems/situations and identify and assess risk. Organizational and conceptual skills to establish clear process flows and create SMART objectives for assigned units, manage change. Adaptability to constant changes occurring within operations and its internal clients. Ability to effectively create and manage change dynamically. Education / Experience Minimum of 3 years of experience in a management role with coaching and performance appraisals, and relevant industry exposure. Exceptional communication, interpersonal, time‑management, and organizational skills required, coupled with good people management. Highly developed analytical and problem‑solving skills and a good knowledge of the Bank’s operational and compliance policies, practices, and procedures. Knowledge of industry standards and infrastructure rules and regulations in relation to Funding and Settlement across various depositories and time zones. Proficiency with a variety of bank and other systems used in the settlements area and a strong grasp of generic systems principles. Working Conditions The global securities industry is complex and changes rapidly. The incumbent may face dynamic and demanding situations, subject to rapid change, immediate and complex business needs, and multiple high‑priority issues that need to be actioned simultaneously. Situations demanding immediate attention and decisions can arise at any time, including outside normal business hours, requiring the incumbent to respond rapidly, using advanced time‑management skills and coordination with others in the organization. Due to the number and profile of ongoing initiatives and the ongoing requirement to manage multiple simultaneous priorities, the incumbent may need to manage resources strategically to meet deadlines and protect the firm. Location(s): Colombia : Bogota : Bogota #J-18808-Ljbffr