Job Description This position is responsible for overseeing the LATAM region, providing support across more than 12 countries. The role operates within multiple core team processes, ensuring efficient execution and cross‑functional collaboration. Key Responsibilities Conduct research and data investigation activities. Manage and process applications. Perform detailed analysis to support decision‑making. Maintain direct interaction with stakeholders, including customers, Collections, Billing, Accounts Payable (AP), and Operations teams. Handle refund management processes. Execute mass case applications. Manage escalations and ensure proper follow‑up and resolution. Prepare and deliver reporting activities. Qualifications Senior‑year student or graduate in administrative or related fields. Intermediate English proficiency 50%. Intermediate Excel skills and knowledge. Punctuality and strong sense of responsibility. Ability to work effectively in a team environment. Assertive and professional communication skills. Grade 7 Schedule 6:30 am to 4:00 pm Work Modality Hybrid Employee Type Permanent EEO Statement UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. #J-18808-Ljbffr
Gbs Intermed A/R Associate
ROLE, INC.
Remote, Remote
Publicado hace 11 días
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