Overview At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience. The SAP SD Business Analyst role combines support and project work with minimal supervision and includes acting as a support and mentoring resource for others. The Business Analyst will analyze business processes, suggest improvements and design and implement those improvements. Process documentation and management of user acceptance testing is also required. A firm technical background in SAP MM and EDI, coupled with experience in SAP Sales and Distribution, Warehouse Management and Finance is required. Responsibilities Working in the SAP Business Analyst area, responsible for providing tier 2 support in the MM areas of SAP. Propose and recommend value-added solutions to meet user needs. Configure the MM module and design new transactions/tables/jobs. Design and manage the interactions with the rest of the modules. Provide post-implementation support. Responsible for project work on SAP ranging from end to end management of small enhancements to contributing to large implementations on SAP. Requirements A minimum of 6+ years of hands-on practical experience with SAP customizing toolset (IMG) in the MM area. Conducts analysis, design, evaluation, modification, testing and implementation of the SAP enterprise-wide systems in the MM functional area. Implement new and support existing EDI solutions. Implement new and maintain existing business solutions in the SAP MM area based on an analysis of the business requirements. Build professional relationships with clients, management and team members located in various locations worldwide, to ensure efficient delivery of support, projects and enhancements. Close integration with other SAP modules (FI, CO, SD, and WORKFLOW) and other SAP Business analysts in a small group. Deliver clear and detailed specifications, and keep close communication with ABAP development team. Conduct analysis of system specifications and use the latest analysis/diagramming tools to represent business/technical processes. Develops conversions and system implementation plans using tools such as ECATS and LSMW. Prepares and obtains approval of system and programming documentation. Recommends changes in development, maintenance and system standards. Coordinates system upgrade activity internally or externally, client-focused, working in conjunction with Professional Services and outsourcing functions. Should be open to work in Shift (8 AM to 5 PM EST). Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. #J-18808-Ljbffr