Overview Job title: Talent Acquisition Coordinator | Psychologist | Recruiter | HR Responsibilities Delegate tasks to team members to balance workload effectively. Monitor team productivity and ensure metrics remain stable. Ensure each email/request is addressed promptly, either directly or by delegation. Serve as a point of contact for escalations/issues alongside the Operations Manager. Report client feedback to LSG Operations and Quality Departments. Report employee absenteeism to both the client and LSG Operations Department. Support the interview process for candidate prospects. Assist and support the team with concerns or issues. Conduct coaching sessions with the team as needed. Gather and share best practices within the team. Meet personal and team qualitative/quantitative targets. Approve customer refunds and write-offs (up to $100) in the interest of maintaining customer relations. Approve billing/rate corrections and forward requests to the appropriate department. Oversee the Cash Flag / Top 25 Report, ensuring accuracy of records. Meet with client POCs to provide operational support when necessary. Requirements Minimum 1 year of Accounts Payable/Accounts Receivable (AP/AR) experience . At least 6 months of leadership experience in a BPO environment . Strong organizational and delegation skills. Excellent communication and problem-solving abilities. Ability to thrive in a fast-paced and client-driven environment. Seniority level Entry level Employment type Full-time Job function Finance, Accounting/Auditing, and Administrative Industries Transportation, Logistics, Supply Chain and Storage Economic Programs We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr