Scotiatech is a world-class engineering group! We are seeking to modernize bank technology by delivering a trustworthy, unique and top-quality service. If you're looking for your next big challenge, then ScotiaGBS is the place to be! What will you do as a Quality Assurance Functional Associate? Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. Supervise and co-ordinate testing for projects/releases: Assess UAT projects to determine the risk of releasing the code into the current test environment, specifically the possible impact to multiple projects, the degree of overlap in the applications and the code itself, within extremely tight timeframes. Design UAT test plans; assign and review test documentation (functions, testcases, scripts); balance the need to mitigate risk with the optimal use of testing resources while adhering to UAT policies, standards and procedures. Schedule and approve the release of projects into the UAT environment; execute complex test plans and supervise the execution of testing, co-ordinating resources, people and environments on a daily basis to meet the specific requirements for a project; manage multiple stakeholders with conflicting time and needs requirements; co-ordinate code delivery with external service providers. Continually evaluate priorities for various projects in response to frequent directional changes and take decisive action as required. Assess the results of UAT tests and take appropriate action; work closely with the development group to resolve defects; escape issues to management when necessary; make recommendations to release the code to Production. Transfer application and process expertise to more junior analysts within UAT; provide hands on training on systems, hardware, environment, product, standards, and methodology to test team members; coach, motivate and provide feedback on department and project objectives, conflict resolution, and team building to assigned staff Work with individual project teams, during the software development life cycle, to ensure business and technical requirements have been fulfilled; contribute recommendations and assessments to ongoing project reviews Maintain a thorough and current understanding of a broad range of assigned banking applications, UAT code configuration, system integration, environment resources and code delivery process; provide technical advice to development teams and external suppliers on integration of specific applications within the UAT environment What do we expect from you? A degree in computer science, IT Business/Management or engineering related discipline is desirable To have great communication abilities, both in English and Spanish (B2-C1 Level) 1-3 years of demonstrable, practical hands on experience as a QA Tester Proven work experience in software quality assurance; Strong knowledge of software QA methodologies, tools and processes; Experience in writing clear, concise and comprehensive test plans and test cases; Demonstrable, practical hands on experience writing simple or complex SQL queries for data validation Hands-on experience with both white box and black box testing; Experience working in an Agile/Scrum development process; Experience with performance and/or security testing is a plus Demonstrable, practical hands on experience using JIRA Strong communication skills in both English and Spanish and a demonstrated ability to resolve escalated issues effectively Ability to deal with ambiguity in a fast-paced environment while managing multiple competing priorities What's in it for you? Great professional growth opportunities A great diverse, dynamic, and multicultural work environment Financial and emotional wellness Competitive salaries… and a lot more! We are growing very rapidly, and there are tons of opportunities to build a career path within Scotiatech. If you're interested in joining us, apply now! ScotiaTech is a unit of Scotia GBS/GSG Colombia #J-18808-Ljbffr