Learning Experience Architect (LXA) At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, and where treatments are smarter and less invasive. Job Function Human Resources – Learning & Instructional Design Role Summary The Learning Experience Architect (LXA) is the most senior individual contributor within the LXSS Learning Experience Design career path. The LXA brings deep expertise in learning design strategy, performance consulting, experience orchestration, and cross‑functional program architecture to create scalable, high‑impact learner‑centric solutions that meet evolving business needs. Core Responsibilities Learning Experience Orchestration & Program Architecture – Lead the architecture and orchestration of end‑to‑end learner experiences spanning digital, virtual, in‑person, and hybrid formats, designing cohesive learning journeys that connect multiple modalities and touchpoints. Performance Consulting & Strategic Partnership – Partner with business stakeholders to diagnose performance needs, translate priorities into learning strategies, and facilitate strategy workshops to align recommendations with business outcomes. Program Ownership, HDD Discipline & Handoffs – Own programs from discovery through High‑Level Design (HDD) development, stakeholder approval, and handoff to execution teams, ensuring clear, client‑ready HDDs that define architecture, modality, scope, and execution requirements. Cross‑Functional Coordination & Ecosystem Integration – Coordinate across LXSS and adjacent learning functions, incorporating operational and experience considerations early in the design process and demonstrating fluency in digital learning ecosystems. Accessibility, Inclusion, Quality & Governance – Ensure all solutions align to accessibility standards, inclusive design principles, brand standards, and quality expectations across modalities. Measurement, Continuous Improvement & Experience Iteration – Design with evaluation in mind, applying impact logic and measurement considerations during solution architecture, and using learner feedback and performance data to improve solutions over time. Content Strategy, Modularity & Reuse – Apply content strategy principles that enable reuse, adaptation, modularity, and scalable experience consistency across programs and platforms, and evaluate when curation or modular reuse is preferable to custom build. Mentoring, Capability Building & Oversight – Mentor LXDs and senior specialists, provide coaching on solution design and stakeholder management, and maintain oversight of contractor and vendor partners. Digital & AI‑Enabled Innovation – Use AI and digital tools responsibly to accelerate needs analysis, synthesize SME inputs, explore solution options, and improve design speed and quality. Additional Responsibilities – Support strategic initiatives and special projects as assigned, maintaining awareness of LXSS learning asset types, production models, and portfolio priorities. Qualifications Bachelor’s degree required; Master’s in Instructional Design, Learning Experience Design, Adult Learning, or a related field strongly preferred. 6+ years of progressive experience in instructional design, learning experience design, performance consulting, or a related field with a track record of leading complex, large‑scale learning solutions. Advanced English required. Deep expertise in instructional systems design, adult learning principles, learner experience design, audience analysis, and performance‑based solution architecture. Proven ability to lead discovery, needs analysis, and High‑Level Design development for complex programs with multiple stakeholders. Strong consultative, facilitation, and executive communication skills, with the ability to challenge assumptions and influence decisions through strategic recommendations. Experience coordinating cross‑functional workstreams and collaborating across learning, operations, analytics, and vendor ecosystems. Experience designing for measurement and using data, feedback, and experience signals to inform iteration and improvement. Comfort using modern digital and AI‑enhanced tools to accelerate analysis, content strategy, and design work; responsible use and sound judgment required. Demonstrated ability to mentor others, support capability building, and elevate design quality through coaching and oversight. Ability to thrive in a fast‑paced, cross‑functional environment with shifting priorities and high‑visibility work. Willingness to travel domestically/internationally up to 10–15%, as needed. Required Skills Adult Learning Theory Coaching Cultural Competence Execution Focus Facilitation HR Strategic Management Instructional Design Instructional Development Learning and Development (L&D) Learning Content Design Learning Culture Process Improvements Reporting and Analysis Talent Management Technical Credibility Training Delivery Methods Training Needs Analysis (TNA) Preferred Skills Adult Learning Theory Coaching Cultural Competence Execution Focus Facilitation HR Strategic Management Instructional Design Instructional Development Learning and Development (L&D) Learning Content Design Learning Culture Process Improvements Reporting and Analysis Talent Management Technical Credibility Training Delivery Methods #J-18808-Ljbffr