Overview Traffic Coordinator (Client & Team Communication) — Xperience AI Marketing Solutions (XMS AI) Remote (LATAM) | Full-Time Competitive salary + performance-based incentives About Xperience AI Marketing Solutions XMS AI is a full-service, AI-first digital marketing agency supporting small and growing businesses across the United States and Europe. With nearly two decades of experience, we combine proven marketing strategies with artificial intelligence to deliver scalable, high-quality solutions across strategy, execution, and operations. Responsibilities Role Overview We are seeking a highly organized and proactive Traffic Coordinator to act as a central point of communication between clients and internal teams. This role focuses on ensuring clarity, managing communication, and keeping projects moving efficiently across departments (SEO, Paid Ads, Design, Web, Social, and AI teams). This is an excellent opportunity for someone who is detail-oriented, dependable, and enjoys coordinating workflows in a structured, professional environment. Client Communication Serve as a primary point of contact for client requests and updates Gather complete and accurate information (requests, feedback, approvals) Ensure timelines, expectations, and deliverables are clearly communicated Internal Coordination Translate client needs into actionable tasks for internal teams Assign and track tasks using project management tools (e.g., Monday.com) Follow up to ensure deadlines and priorities are met Identify bottlenecks and escalate when necessary Workflow & Process Management Maintain accurate tracking and updates in project management systems Ensure work follows internal processes, checklists, and quality standards Keep communication organized across Slack, email, and project tools Quality & Accountability Verify deliverables align with client expectations before completion Ensure deadlines, feedback, and approvals are properly tracked Maintain clear documentation of communications and updates Requirements Professional English proficiency (written and verbal) Strong communication and interpersonal skills Excellent organizational and multitasking abilities Experience working with clients (agency experience is a plus) Ability to manage multiple projects simultaneously High attention to detail and strong follow-through Tools & Systems Project management tools (e.g., Monday.com or similar) Slack or similar communication platforms Google Workspace What We Value Integrity and accountability Reliability and consistency Strong sense of ownership Professional communication Ability to work independently Commitment to quality and continuous improvement Preferred (Nice to Have) Experience in digital marketing or agency environments Familiarity with SEO, Google Ads, Social Media, or web projects Experience coordinating cross-functional teams Success in This Role Clear and efficient communication across clients and teams Projects progressing without delays or misalignment Strong coordination across departments High client satisfaction driven by responsiveness and clarity Position Details Full-time, remote role (LATAM-based candidates preferred) Competitive compensation based on experience Opportunity for long-term growth within the company Equal Opportunity Employer XMS AI is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, disability, or any other protected status. #J-18808-Ljbffr