AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. WHY JOIN US If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you! ABOUT THE ROLE We are looking for a QA Engineer (Mid-level) to ensure the stability and reliability of a live Hiring Events platform serving clients across the U.S. You will perform functional, regression, and end-to-end testing, validate REST APIs with Postman, execute SQL-based backend verification, and collaborate with Engineering, Product, and Client Support teams to triage and resolve production issues. The role requires strong investigative skills and comfort operating in a fast-paced, real-time production environment. WHAT YOU WILL DO Analyze, troubleshoot, and help resolve production issues impacting live hiring events; Perform manual, functional, regression, and end-to-end testing across platform workflows; Validate REST APIs, integrations, and backend services using Postman; Execute backend data validation and troubleshooting using SQL queries; Reproduce, document, and track defects, workflow issues, and test results in Jira; Collaborate closely with Engineering, Product, Client Support, and GTM teams to investigate and resolve client-reported issues; Support incident triage activities and assist with release validation efforts; Validate architecture changes, new integrations, and platform enhancements prior to release; Investigate frontend and network-related issues using browser developer tools; Ensure issues are resolved within SLA expectations while maintaining high client satisfaction; Participate in Agile and Scrum ceremonies including sprint planning, standups, retrospectives, and release testing activities; Interpret business requirements and product needs to design effective test cases and validation scenarios; Contribute to improving testing processes, workflows, and production support practices; Validate accessibility compliance and usability standards, including WCAG requirements. MUST HAVES 2+ years of experience in QA, manual testing, or production support and testing environments ; Strong experience with manual testing methodologies, including functional , regression , and end-to-end testing ; Hands‑on experience testing REST APIs using Postman ; Strong SQL skills for backend validation, troubleshooting, and data verification; Experience validating backend integrations and services; Experience documenting and managing defects using Jira ; Strong understanding of user workflows, product functionality, and business requirements; Ability to create and execute meaningful test cases based on business problems and product requirements; Experience working in Agile and Scrum environments; Strong collaboration and communication skills across technical and non-technical teams; Experience troubleshooting production issues in client-facing applications; Familiarity with browser developer tools for frontend and network investigation; Experience with accessibility standards and WCAG compliance testing; Upper-intermediate English level. NICE TO HAVES Experience using Datadog for monitoring, log analysis, and troubleshooting; Familiarity with Kafka and asynchronous workflow validation; Exposure to MongoDB or other NoSQL databases; Understanding of CI/CD pipelines , deployment processes, and release validation; Experience working with SaaS products or customer-facing and employer-facing platforms; Previous experience supporting live production systems with high user activity. PERKS AND BENEFITS Professional growth : Mentorship, TechTalks, and personalized growth roadmaps. Competitive compensation : USD-based pay with education, fitness, and team activity budgets. Exciting projects : Modern solutions with Fortune 500 and top product companies. Flextime : Flexible schedule with remote and office options. #J-18808-Ljbffr