Who We Are At Kyndryl, we run and reimagine the mission‑critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI‑powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well‑being is prioritized and your potential can thrive. The Role Join our dynamic team as a Customer Technology Advisor and become an integral part of our cutting‑edge Go‑To‑Market team. As a certified expert in your field, you will be at the forefront of revolutionizing technology solutions for our valued customers. Working hand in hand with our Kyndryl Consult Partners and customer partners, you will leverage your technical and solution expertise to drive targeted opportunities and exceed customer expectations. In this role, you won’t just be another advisor; you will be a trusted ally and visionary, delivering unique and differentiated value to our customers. Through captivating show‑and‑tell methods such as engaging demos and compelling presentations, you will showcase our credibility and eminence in the industry, leaving a lasting impression on potential customers. As a vital member of our team, you will support Consulting, Advisory, and Architecture activities across Sales, Pre‑Sales & Delivery, collaborating closely with Customer Partners and Kyndryl Consult Partners. With your extensive technical knowledge and mastery of the practice‑specific domain, you will bring together the breadth of Kyndryl’s expertise to develop profitable deals that drive our success. Your dedication to continuous improvement and your passion for our practice will shine through as you showcase your end‑to‑end knowledge of the domain you align with, as well as the associated sub‑domains. Your technical prowess, backed by your external certifications, will establish you as a true authority in your field. As a Customer Technology Advisor, you will possess strong technical and business acumen, allowing you to provide value‑driven solutions within the practice services domain(s). Your exceptional customer‑facing skills, combined with your articulate communication style and interpersonal finesse, will enable you to effortlessly convey the technical benefits of Kyndryl’s capabilities, perfectly matching the unique needs of each customer. As a strategic thinker, you will identify the intricate business and technical requirements of our customers, leveraging the vast capabilities of Kyndryl to generate winning cross‑practice solutions. Your ability to develop and deliver compelling demonstrations, proof of concepts, and prototypes will clearly demonstrate the tangible value our offerings bring to our customers, leaving them eager to partner with us. In addition to your technical expertise, you will also take the lead in coordinating the entire pre‑sales process, ensuring quality and compliance verification while adhering to Kyndryl best practices. Your collaboration with internal and external stakeholders will generate winning responses and create optimal technical solutions. Moreover, you will actively build and nurture relationships with our external alliance partners, fostering a collaborative environment where joint solutions are co‑created. Who You Are You’re good at what you do and possess the required experience to prove it. You have a growth mindset; you are keen to drive your own personal and professional development. You are customer‑focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills And Experience Deep domain knowledge of Services offerings and technical solutions in a practice Demonstrated experience translating distinctive technical knowledge into actionable customer insights and solutions Prior consultative selling experience Externally recognized as an expert in the technology and/or solutioning areas, including technical certifications supporting sub‑domain focus area(s) such as Application Data and AI; Cloud; Core Enterprise and zCloud; Digital Workplace; Network and Edge; Security and Resiliency Preferred Skills And Experience Bachelor’s degree or Master’s degree 5 years of experience (minimum) selling technical services for multi‑industry customers Benefits We offer a dynamic, hybrid‑friendly culture that supports your well‑being and empowers you to grow. Employees have access to cutting‑edge learning opportunities, including certifications with Microsoft, Google, and Amazon, as well as coaching and hands‑on experiences. A supportive environment, benefits for financial, mental, physical, and social health, and a culture that values empathy, continuous learning, and shared success are part of the Kyndryl experience. #J-18808-Ljbffr