Technical AV Sales Engineer – Latin America Location: Colombia (Latin America Regional coverage) Language Requirement: Fluent English & Spanish (Mandatory) Submission: Please submit your resume in English only . Who We Are At Kramer, we power creativity, collaboration, and human connection. Our solutions span advanced signal management, cloud-based communication, and control platforms. We are audio‑visual experts shaping the future of engagement technology, committed to bringing people closer together through seamless, high-impact experiences. The Role We are seeking a high-impact Technical AV Sales Engineer to drive our growth across Latin America. This is a dynamic, hands‑on role that bridges the gap between sales and technology, encompassing Pre‑Sales consulting, solution design, and expert Post‑Sales support. As a key technical advisor, you will partner with distributors, system integrators, and regional sales managers to architect and implement world‑class Professional AV and Unified Communications (UC) solutions. This role requires regular travel across the LATAM region. Key Responsibilities Strategic Pre‑Sales & Design Solution Architecture: Design and recommend end‑to‑end Pro AV solutions, including system designs, BOMs, and single‑line drawings. Technical Advocacy: Deliver compelling product demos, webinars, and technical workshops to key stakeholders. Tender Support: Provide expert technical input for RFPs and complex tender processes. Validation: Lead Proof of Concept (PoC) projects and solution validations at customer sites. Post‑Sales & Technical Excellence Expert Support: Troubleshoot complex AV hardware, software, and networking issues across cloud‑based and on‑premise platforms. Implementation: Guide system configuration, commissioning, and deployment for high‑scale installations. Knowledge Transfer: Design and deliver technical training sessions for partners and end‑users. Case Management: Resolve technical support cases efficiently, ensuring a seamless customer experience. Regional Collaboration Market Intelligence: Translate customer feedback and regional requirements into actionable insights for R&D and Product Management. Business Growth: Partner with Regional Sales Managers to identify new opportunities through a technical lens. Requirements Experience & Education Academic Background: Degree in Engineering (Electronics/Telecom), IT, or AV Technologies. Industry Expertise: 3+ years in Professional AV or Unified Communications. Proven Track Record: Experience with AV manufacturers, distributors, or top‑tier system integrators. Technical Proficiency Core Tech: Expertise in AV‑over‑IP, Video Switching, Signal Distribution, and Control Systems. Protocols: Deep familiarity with HDMI, HDBaseT, Dante, AES67, and USB streaming. Networking: Strong understanding of TCP/IP fundamentals (CCNA level is a major advantage). Platforms: Proficiency in major UC and collaboration platforms. Competencies Communication: Exceptional presentation skills in both English and Spanish (Portuguese is a plus). Mindset: A natural problem‑solver who thrives in multicultural environments and can work independently. Adaptability: A fast learner with "system‑level" thinking. Why Join Kramer? Global Impact: Shape how the world experiences communication technology. Growth: Competitive compensation and clear paths for career and leadership development. Culture: A collaborative, innovative environment where your technical expertise directly influences the product roadmap. #J-18808-Ljbffr