Milestone Inc. is a leading Digital Experience Software and Services company focused on AI-first discovery, personalization, and conversion across all digital touchpoints. Our platform enables brands to be visible in search engines and AI answer engines through structured data, entity intelligence, and AI-driven orchestration. We serve complex, multi-location enterprises across hospitality, banking/financial services, and martech-driven organizations, operating a hybrid SaaS + Services business model at scale. About Role Milestone is seeking a visually exceptional and design-forward Senior UI/UX Designer to lead the visual design and digital experience for enterprise websites, hospitality platforms, and premium digital products. This role is first and foremost about visual craft. We’re looking for a designer who can create stunning, high-end UI that feels premium, intentional, and modern — not templated. The ideal candidate brings deep visual expertise in layout composition, typography, spacing, and hierarchy, with a secondary understanding of UX thinking and user-centered principles. You’ll work closely with Product, Engineering, and Customer Success teams to shape digital experiences that are both visually elevated and conversion-focused. Problems We Are Looking to Solve How to create intuitive and conversion-focused digital experiences for enterprise customers How to standardize scalable design systems and reusable UI frameworks across platforms How to simplify complex workflows into elegant user experiences How to improve collaboration between design, engineering, and customer-facing teams How to elevate design quality while optimizing speed, scalability, and usability Key Responsibilities Visual Design & Experience Craft Lead visual design direction for enterprise websites, hospitality platforms, and premium digital experiences Craft high-end UI layouts that are visually distinctive, conversion-focused, and free from generic template aesthetics Build polished, pixel-perfect designs using Figma — from initial wireframes and user journeys to final high-fidelity UI Translate complex product workflows and content hierarchies into elegant, intuitive visual interfaces User Research & Validation Conduct user research, usability testing, and user validation activities Gather insights from customer behavior and feedback to improve product experiencesApply user-centered design methodologies to validate design decisions Design Systems & Visual Consistency Build and maintain scalable design systems in Figma — including component libraries, style guides, and interaction tokens that teams can scale across platforms Ensure visual consistency, typographic precision, and design quality across all web and responsive experiences Define and drive visual standards, motion awareness, and modern UI best practices across projects and teams Cross-Functional Collaboration Partner with Product, Engineering, Delivery, and Customer teams to align business and design objectives Participate in client discussions and help solve complex UX and business challenges Present design concepts and storytelling frameworks effectively to stakeholders and customers Leadership & Operational Excellence Mentor and guide junior designers and contribute to design team growth Stay ahead of emerging design trends, digital aesthetics, and incorporate AI-assisted tools (Figma AI, generative workflows, design optimization) into day-to-day production Manage multiple projects simultaneously in a fast-paced environment Improve design productivity, scalability, and workflow efficiency Ideal Candidate Profile You are, above all, a designer who takes visual excellence seriously. Your portfolio speaks louder than your resume — it shows layouts that surprise, typography that breathes, and digital experiences that feel genuinely premium. You have a strong instinct for what looks expensive and what looks generic, and you default to the former. You understand UX principles and user journeys, but design-first thinking is your core strength. You are fast, organized, and thrive in high-output environments where quality and speed must coexist. You’re curious about AI-powered design workflows and actively use modern tools to elevate your output. Required Experience & Qualifications Bachelor’s or Master’s degree in Design, Human-Computer Interaction, or related field 7+ years of experience in UI/UX design with a portfolio that demonstrates exceptional visual craft — premium layouts, strong typographic systems, and high-end digital aesthetics (hospitality, luxury, or enterprise work is a strong plus) Proven experience designing complex, multi-page digital experiences with a clear command of layout hierarchy, spacing systems, and visual storytelling Advanced Figma expertise is required — components, auto-layout, variables, prototyping, and design system management. Familiarity with Adobe Creative Suite is a plus. (Sketch, InVision, and Axure are no longer priorities.) Solid understanding of UX fundamentals: user journeys, personas, wireframing, and interaction design — with the ability to apply these in a fast-paced, production-focused environment Strong storytelling, communication, and presentation skills Ability to manage multiple projects in fast-paced environments Experience designing for both web and mobile platforms Preferred Qualifications Experience working in a digital agency, hospitality, luxury brand, or premium SaaS environment Familiarity with enterprise website and CMS ecosystems; experience with AI-assisted design tools (Figma AI, generative workflows, or equivalent) is a strong advantage Awareness of AI and insights into the evolving design trends in transforming the Digital experience in the AI era. Curious to learn and adapt to the evolving trends in AI Key Focus Areas Premium UI craftsmanship and high-end visual design Scalable design systems and reusable components Cross-functional collaboration and stakeholder alignment Hospitality-style digital aesthetics and modern layout systems Design quality, usability, and accessibility KPI and Metrics User experience quality and usability improvements Design delivery timelines and execution efficiency Adoption and consistency of design systems Customer and stakeholder satisfaction Engagement and conversion improvements across digital experiences What We Offer Competitive compensation and flexible work environment Opportunity to work on award-winning enterprise digital platforms Exposure to global customers and enterprise-scale projects Collaborative, innovative, and high-performance culture Career growth and leadership development opportunities Why Milestone AI-First Innovation: Work on cutting-edge digital experiences powered by AI and automation Industry Leadership: Join an award-winning platform trusted by global enterprise brands Growth Opportunity: Accelerate your career in a fast-growing digital experience company Collaborative Culture: Work alongside talented global teams in an innovative environment Meaningful Impact: Help shape scalable digital experiences used by thousands of businesses worldwide #J-18808-Ljbffr