Qargo Coffee | Italy’s Finest Coffee & Pastries | The Future of Coffee About Qargo Coffee Qargo Coffee is a premium, design-driven coffee franchise built on two core ideas: Italy’s Finest Coffee & Pastries The Future of Coffee We are not building traditional coffee shops.We are building high-performance, experience-driven retail environments designed around speed, quality, and exceptional customer experience. As we scale across multiple states, maintaining a world‑class and consistent brand experience across every touchpoint is critical. Position Overview We are seeking a Creative Director to lead and own the full creative vision of Qargo Coffee. This is a senior leadership role , not a production role. You will be responsible for defining, executing, and protecting how the brand is experienced across all channels — including physical stores, digital platforms, campaigns, packaging, and the overall customer journey. This role requires a balance of strategic thinking, creative leadership, and the ability to build scalable systems . Key Responsibilities Brand Leadership & Strategy Develop and maintain a cohesive, scalable brand identity system Ensure consistency across all locations, platforms, and campaigns Continuously elevate brand perception and customer experience Creative Direction Lead creative direction across: Marketing campaigns Store launches Product rollouts Seasonal initiatives Define visual language and storytelling across all channels Content & Campaign Development Concept and direct high-impact campaigns across: Social media Paid media In-store assets Digital platforms Ensure all content reflects a premium brand positioning Cross-Functional Collaboration Partner closely with: Marketing (performance & growth) Operations (in‑store execution) Store Managers (local implementation) Leadership (strategy & expansion) Align creative output with business goals Packaging, Menu & Store Experience Lead creative direction for: Packaging systems Menu design In‑store visual standards Collaborate with architecture and development teams to ensure cohesive brand environments Vendor & Production Management Source and manage creative vendors and production partners Negotiate pricing, timelines, and deliverables Ensure quality control across all outputs Creative Systems & Processes Build and implement systems for: Brand guidelines Creative approvals Asset management Campaign planning Improve efficiency and scalability within the creative function Brand Protection & Optimization Identify and resolve inconsistencies across all touchpoints Continuously refine and elevate creative standards Maintain a strong, recognizable brand across all markets Qualifications 5–10+ years of experience in creative direction, brand leadership, or design leadership Strong portfolio demonstrating brand‑building and campaign leadership Experience with multi‑location, retail, or hospitality brands preferred Proven ability to lead cross‑functional teams Experience managing vendors and production partners Deep understanding of branding, visual systems, and customer experience Strong communication, organizational, and leadership skills What We’re Looking For A builder, not just a contributor Someone who takes ownership, not instructions Strong creative judgment and attention to detail Ability to think strategically and execute at a high level Proactive mindset — brings ideas before being asked A leader who can scale creative across multiple markets What This Role Is Not Not a junior design role Not a content posting role Not execution‑only What We Offer Opportunity to shape a national premium brand Direct impact on company growth and positioning High ownership and leadership visibility Fast‑growing, high‑performance environment How to Apply Please submit: Resume Portfolio (required) Optional: Examples of campaigns or brands you’ve helped build Final Note This role is for someone who wants to build something meaningful and lasting. If you’re looking for structure and direction, this is not the role.If you’re ready to create, lead, and own a brand at scale, we want to hear from you. #J-18808-Ljbffr