SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognised as the global benchmark for quality and integrity. With more than 94,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world. Job Description The Technical Systems Engineer III (IT073) provides advanced technical support for complex, non-recurring IT issues and business-driven projects, coordinating with teams and vendors to design and implement solutions. The role includes technical consultation for systems such as access control, security, and telephony , as well as managing the IT asset lifecycle (discovery, inventory, monitoring for failures) and offering onsite assistance when needed. Candidates should hold a diploma or degree in IT (Bachelor’s preferred), have strong analytical and problem-solving skills, and be able to work independently in fast-paced environments to ensure business continuity, system availability, and process improvement . Qualifications Education: College diploma in Information Technology or related discipline Bachelor’s degree preferred Experience: Advanced IT support background (typically 5+ years in corporate environments ) Hardware/software troubleshooting and break-fix/repair Experience coordinating with IT teams and vendors Technical Skills: IT asset lifecycle management (discovery, inventory, monitoring for failures) Technical consultation and design for business-driven solutions (Access Control, Security Systems, Telephony) Strong knowledge of IT support and operational technologies Soft Skills: Strong analytical, reasoning, and problem-solving abilities Ability to work independently in fast-paced environments Excellent communication and customer service orientation Time management and prioritization skills Languages: English – Intermediate proficiency required French and/or Spanish preferred #J-18808-Ljbffr