At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life This Associate Customer Specialist role is for someone analytical, with strong attention to detail, highly organized, collaborative, and who enjoys project work. The Neuroscience Shared Services environment is dynamic and evolving, interfacing with a variety of customer types across Medtronic. The Associate Customer Specialist processes various customer requests and payments that require personal skills in communication, analytics, auditing, project work, and administrative support while independently performing these tasks to support business needs. Critical to this role is the ability to bring cross‑functional roles together to collaborate and align standard business practices impacting good business decisions and outcomes. Responsibilities Provides project or program support to a functional group or business process. Monitors program/project/system status, budgets, and timetables. Applies knowledge of and experience in company operations to assist in the development, implementation, and administration of program/system guidelines and procedures. Gathers and compiles information for reports. Provides technical support, including program/system training, documentation, data extraction, data review, tracking, and coding. Required Knowledge Bachelor’s degree. 2 years of related professional experience, or 1 year of experience specifically working with payment processing and data entry. Excellent English written and oral communication skills. Strong project management and critical thinking skills are advantageous. Ability to work in a fast‑paced environment with high attention to detail and follow‑through is advantageous. Customer service experience is advantageous. Experience with SAP is advantageous. Experience with the U.S. Sunshine Act is advantageous. Physical Job Requirements The above statements describe the general nature and level of work performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation Medtronic offers a competitive salary and a flexible benefits package. This position is eligible for a short‑term incentive called the Medtronic Incentive Plan (MIP). #J-18808-Ljbffr