About InEvent InEvent is an innovative and fast-paced B2B startup that develops intelligent solutions for hospitality and marketing within large enterprises, creating high-level management for the c-level suite and robust operational tools for analysts and managers. WHO WE ARE InEvent operates remotely with InEventers in over 13 countries, speaking more than 27 languages. We value growth, curiosity, and open communication. Our team is global and supportive. Account Project Manager (Enterprise) Responsibilities Maintain a detailed understanding of the InEvent platform and services to assist clients with questions while constantly suggesting the best solution and course of action for their project(s); Review client concerns and seek to improve all aspects of the client experience with the company; Constantly promote the value of the InEvent platform and upsell through customer/client experience; Grow and expand client platform usage within their organization; Suggest optimization of existing processes within all Customer Success initiatives; Mentor and coach Customer Success trainers when collaborating on the biggest Enterprise accounts from your portfolio. Qualifications & Requirements 3–5 years of experience in Customer Success, Account Management or Account Development position is a must; Experience in client retention and continuous usage of the solution/service; Exceptional ability to communicate and foster positive business relationships; Technical skills are a must; Accountability and personal organization are essential; Deep understanding of customers’ concerns and thoughts regarding the use of products, and the ability to troubleshoot as needed; Experience using CRM systems (e.g., Pipedrive, HubSpot, or similar) and SSO is a plus; Ability to travel internationally as needed, including short‑term business trips to the United States; must be able to obtain and maintain required travel documentation (e.g., visas). Perks Health Insurance Paid Time Off (PTO) Language Learning Programs Birthday Gift and Work Anniversary Gifts Birthday Off Contract This is a Permanent, Full-time position (40 hours per week), on an Independent Contractor status. #J-18808-Ljbffr