Overview The IT Project Manager is an experienced, hands‑on project manager who partners closely with enterprise Infrastructure & Operations (I&O) teams to organize complex infrastructure work, run Agile ceremonies, and keep teams aligned, focused, and connected to business needs. This role applies a servant leadership mindset — helping teams operate more effectively while ensuring work is well‑organized, visible, and aligned with infrastructure roadmaps and operational priorities. This is not a junior role, nor a people leadership position. Your Role Responsibilities? Here's What You'll Do. Lead and facilitate Agile ceremonies — including sprint planning, backlog refinement, stand‑ups, retrospectives, and reviews — to keep teams organized, focused, and delivering value. Manage infrastructure‑focused projects, including cloud and data center migrations, using strong project management and Agile practices. Plan, track, and organize work in Jira, ensuring clear backlogs, dependencies, risks, and documentation. Partner with technical teams to support initiatives involving cloud migrations, virtualization, monitoring/observability, and storage technologies. Act as a connector between infrastructure teams and the business, collaborating across departments including R&D, QA, Development, Sales, and Technical Support. Promote continuous improvement, reduce distractions, and improve transparency through clear reporting on workload drivers, incidents, disruptions, and team capacity. Role Essentials Bachelor's degree or equivalent practical experience, with demonstrated IT project management experience supporting infrastructure or operations teams. Strong experience working in Agile environments , with a first‑level Scrum Master certification (CSM or PSM I) . Experience leading or contributing to cloud and infrastructure migration projects , with familiarity with cloud environments, data centers, virtualization platforms, and monitoring/observability solutions. Excellent written and verbal communication skills in English , with a proven ability to collaborate across global, multi‑cultural teams and time zones. Strong organizational, prioritization, and problem‑solving skills with a high level of professionalism, integrity, and accountability. What We'd Like to See (Preferred Skills) Experience with storage technologies (cloud and physical). Experience creating executive‑level reporting for infrastructure and operational teams. Prior experience working with globally distributed teams across multiple time zones. Strong facilitation skills and comfort influencing without formal authority. Familiarity with AI‑enabled solutions to share insights and improve information flow across teams and stakeholders. Equal Opportunity Statement Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements. #J-18808-Ljbffr