We are looking for Tech Ops - Production Support & Reliability Lead Front-line production support for Braviant's AWS multi‑account stack. Monitor systems, triage alerts, execute runbooks, and elevate incidents. The role is defensively oriented and does not involve development. Stack: AWS - VPC, ECS, Lambda (SAM/CloudFormation), IAM, NAT, security groups PostgreSQL on Amazon RDS (~15 instances) Datadog + CloudWatch (APM, logs, alerting) Java microservices / API‑heavy app stacks Jira (ITSM) + Slack (ops channels) Nice‑to‑have: AWS data services (Glue, S3, Athena, EventBridge), Metaplane Requirements: Must‑have: 3+ years production support / SRE / NOC / ops engineering Hands‑on AWS - EC2/ECS, VPC networking, IAM Operational PostgreSQL / RDS - slow query reading, basic tuning, vacuum awareness Incident triage across infra + app layers Structured incident response (ITIL, NIST, or equivalent) SLA management in a ticketed environment (Jira or similar) Strong written English for escalation + post‑incident write-ups Nice‑to‑have: Datadog / CloudWatch fluency AWS data services (Glue, S3, Athena, EventBridge) Basic IaC (CloudFormation, SAM, Terraform) Financial services or other regulated‑environment background AWS SysOps Administrator or Solutions Architect cert Scripting / automation #J-18808-Ljbffr
Tech Ops - Production Support & Reliability (Aws)
COMMIT
Bogotá, Bogotá
Publicado hace 11 días
Denunciar empleo