Job Description The Business Analyst performs a wide range of duties including some or all the following: Translate customer business requirements into technical designs and product configurations Work closely with customer sales and service organizations to define application metrics, reports, dashboards, data mapping, and other integration requirements Implement customer requirements using NICE’s software solutions Qualifications Required Skills/Experience: Enterprise applications (e.g. Avaya, Siebel, Genesys, Siebel, SAP) EAI tools (e.g. WebMethods, TIBCO) Reporting/business intelligence tools (e.g. Business Objects, Cognos) or database applications Project experience - working as part of a team Strong expertise with Microsoft Excel Excellent customer facing skills Excellent organizational skills, ability to set own task lists and timelines Ability and willingness to work under pressure in a highly dynamic environment Analytical ability - working with formulas, calculations and data Bachelor's degree in a technical field (or equivalent) Nice to have technical skills: XML, SQL, HTML, LISP, ETL tool #J-18808-Ljbffr
It Business Analyst
SUTHERLAND GLOBAL
Bogotá, Bogotá
Publicado hace 11 días
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