DiDi in Bogotá is seeking a CX Operations Sr Manager to lead customer experience strategies. You will manage multi-country initiatives and optimize processes to enhance customer satisfaction, reporting to senior leadership and collaborating across teams. The ideal candidate has 8+ years in management consulting or customer service, strong data management skills, and a proven track record of leading high-performance teams. Fluency in English is required. #J-18808-Ljbffr
Cx Operations Lead: Voc, Strategy & Cross‑Functional Impact
DIDI
Bogotá, Bogotá
Publicado hace 11 días
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