Get AI‑powered advice on this job and more exclusive features. Make your mark in global network operations. Ensure seamless connectivity and support worldwide telecom performance with precision and skill. This role offers an international opportunity to solve real‑world network challenges, strengthen your technical expertise, and contribute to the reliability of systems used across borders‑all without relocating. Step into a future‑focused environment where your skills power global uptime and lasting impact. Job Description As a NOC Engineer , you will monitor network performance, troubleshoot issues, manage incident resolutions, and support infrastructure reliability. You will analyze alerts, apply updates, document incidents, and work closely with cross‑functional teams to maintain smooth network operations and continuous service availability. Job Overview Employment type: Indefinite term contract, Full‑time Shift: Day shift, 02:00 PM – 11:00 PM (Colombian Time), Wednesdays to Sundays Work setup: Work From Home 5 days work week Work‑from‑home arrangement 20 vacation days in total Fully customized Emapta laptop and peripherals Direct exposure to our clients Diverse and supportive work environment Prime office locations in Bogotá and Medellín Unlimited upskilling through Emapta Academy courses The Qualifications We Seek 1 to 3 years of experience Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience) Strong understanding of TCP/IP, DNS, DHCP, VPN, firewalls Experience using NOC monitoring tools (SolarWinds, Nagios, Zabbix, etc.) Familiarity with ITIL processes and incident management Excellent troubleshooting and analytical skills Ability to work in a 24/7 environment with rotating shifts Preferred Qualifications Certifications such as CCNA, CompTIA Network+, or equivalent Experience with cloud platforms or virtualization technologies Knowledge of scripting languages for automation (Python, PowerShell, etc.) Your Daily Tasks Network Monitoring Monitor network performance, servers, and critical systems Respond promptly to alerts to minimize downtime Diagnose and resolve network issues Escalate incidents and document root‑cause analyses Maintenance & Support Perform routine health checks Apply patches, updates, and configuration changes Communication & Coordination Work with network engineers, system administrators, and vendors Reporting & Documentation Maintain accurate event logs and performance metrics Prepare daily, weekly, and monthly health reports Recommend improvements for tools and processes Stay updated with industry best practices and emerging technologies About the Client Empowering Connectivity Through Intelligent Network Solutions – a fast‑growing telecommunications innovator dedicated to delivering reliable, high‑performance internet and network services across communities and enterprises. They combine modern infrastructure, advanced technology, and customer‑focused engineering to ensure seamless, scalable connectivity. Seniority level Mid‑Senior level Employment type Full‑time Job function Information Technology Outsourcing and Offshoring Consulting Referrals increase your chances of interviewing at Emapta Global by 2x #J-18808-Ljbffr